Frequently asked questions
Here at Hostesstrolleys.co.uk we aim to make buying a Hostess Trolley simple. That's why we have compiled a list of our most frequently asked questions, and some Do's And Don'ts. If there are any questions that our not covered in this section the please do not hesitate to contact us.
Q. Why doesn't the food spoil?
A. In a Hostess the food is kept at a temperature such that it does not cook anymore, it is just kept hot without risk of drying out or spoiling.
Q. How long can I keep the food hot?
A. You can keep most foods hot in a Hostess for 2 hours or more, depending on the type of food. Some dishes, such as chilli, curry or casserole taste even better when kept in a Hostess for up to 4 hours.
Q. How long before I use the Hostess, do I switch it on?
A. Turn on your Hostess 20 minutes before you need it.
Q. What type of dishes should I use?
A. On Hostess models with a heated top tray, foods on the top surfaces should be kept in flat-based dishes. That maximises heat transference from the products to the dish. Remember also to use covered dishes to ensure the best results.
Q. Can I use my own China plates and dishes?
A. Yes. However, you must ensure that these are placed on or in the product before it is switched on. If you do not thermal shock could damage your dishes. With bone china, should you already put this in your own oven then it will be perfectly satisfactory for your Hostess.
Q. Should I keep the lid on the dish if I want to keep food such as roast potatoes crisp?
A. No, do not cover food if you want it to keep dry and crisp, as in the case of roast potatoes, crackling on roast pork, crispy rolls, pastry and the like. Covering hot food produces condensation which spoils some dishes.
Q. Can I get wood swatches/samples of the various Hostess finishes?
A. Unfortunately, the manufacturers do not supply these, instead they have produced a brochure containing photography that mirrors the exact colours and styling of the various Hostess's available.
Q. What is Hostess Trolleys contact telephone number?
A. Telephone contact number is 0113 239 3775
Are there any 'Do's & Don'ts'?
For all models be sure to carry out the following instructions;
DO read the installation/operating instructions before you attempt to use the equipment.
DO ensure that all the electrical connections (including the mains plug and any extension lead, for example) are properly made and in accordance with the manufacturers instructions.
DO ensure that the mains fuse rating is as stated in the instructions.
DO ensure that the appliance is correctly used by all the family.
DO NOT continue to use the appliance if you are in any doubt about it functioning normally. Un-plug and call Hostess Trolleys .
DO NOT cover with clothing, over heating can cause damage and shorten the life of your equipment.
DO NOT let children push anything into holes or slots in the appliance.
DO NOT guess or take chances with any kind of electrical appliance- it is better to be safe than sorry.
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